The following general advice is useful when you attempt to install our drivers to your Windows based computer.
1. Anti-virus software may interfere with any software installation. Try temporarily disabling your AV software or "whitelisting" the Fractal Audio driver installer.
2. Newer versions of Windows can suffer from permissions problems. Instead of just double clicking the installer, double click while holding the SHIFT/CTRL keys at the same time. You will be asked for approval to run the program with Administrator permissions.
If you've tried the above tips and they did not work for you please submit a ticket to us at email@example.com