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Basic Troubleshooting

  • Basic Hardware Issues

    If you are experiencing an issue with one of our products, you can try the following basic procedures before contacting support. If you've done these things already when you contact us, please let us ...

  • Axe-Fx III Basic Recovery Steps

    The Axe-Fx III has several built-in recovery routines.  PROBLEMS DURING/AFTER FIRMWARE UPDATE The Axe-Fx III has a built-in recovery system known as the “Emergency Boot Loader” to protect you against ...