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Driver Installation and Troubleshooting

  • Windows Driver Installation Tips

    The following general advice is useful when you attempt to install our drivers to your Windows based computer.   1. Anti-virus software may interfere with any software installation. Try temporarily di...

  • Uninstall Axe-Fx II Driver on OSX

    Before attempting to uninstall the Axe-Fx II "driver" from your Mac computer it is imporant to understand that the Axe-Fx II actually uses OSX's driver.  When you download the OSX "driver" from our we...

  • Axe-Fx II USB Driver Installation Steps (Windows)

    The following procedure will walk through the Axe-Fx II USB Driver installation on Windows. If you have already installed the driver and are looking to re-install the driver you need to begin by remov...

  • Verify USB Driver installation on Windows

    If you are experiencing connectivity issues on your Windows computer use the following steps to check your driver installation. Under the Start menu go to the Control Panel.  Go to 'Add/Remove Program...