Recovery RoutinesUpdated 9 months ago

In case your unit will not boot normally, the Axe-Fx III, FM3, and FM9 have several built-in recovery routines. Depending on your situation, the following can help you get things working normally again.

PROBLEMS DURING/AFTER FIRMWARE UPDATE

Mishaps during firmware updates are rare but can occur. In the event that your unit will not boot normally after an update, our newest products include a built-in recovery system known as the “Emergency Boot Loader” which you can use to get back up and running again:

1. Power down the unit and wait five seconds. 
2. Power on holding both PAGE LEFT and PAGE RIGHT buttons until the Emergency Utility page appears.
3. Update as normal using Fractal-Bot.

PROBLEMS WITH A SINGLE PRESET

If your unit will not boot normally, the problem may just be the current preset. You can force the unit to load an empty initialized preset as follows:

1. Power down the unit and wait five seconds.
2. Power on holding HOME until the boot-up progress bar first appears.
3. The unit will boot with an empty initialized preset in location "000". You can STORE this to any other location to overwrite a problematic preset.

PROBLEMS WITH GLOBAL SETTINGS OR PARAMETERS

In the unlikely event that a problematic system parameter prevents the unit from booting normally, you may use the following procedure to recover. Note that these steps will erase any custom settings including Global, I/O, MIDI, and all FC layouts. 

1. Power down the unit and wait five seconds. 
2. Power on holding EDIT until the boot-up progress bar first appears.
3. Enter SETUP, open the Utilities menu, and page to Reset. 
4. Execute Reset System Parameters as indicated on-screen.
   WARNING! Do NOT accidentally perform either of the "CLEAR" options!
5. Follow the on-screen instructions to execute. Press HOME when finished.

TIP: You can in fact hold both HOME and EDIT at once to reset the current preset and prevent  loading saved global settings.